2 weekends ago, I test drove rental return cars at Hertz Car Sales in Raleigh. I decided to get the Ford Focus (see earlier post). Per discussions with the sales person (Drew B) - it was decided that I would get the car this week (since I was / would be out of town all last week).
Saturday, Drew called, let me know that Hertz could offer me a discount coupon of $300 off the 10,995 price of the Ford Focus. They had silver, beige, and red cars available.
Great.
I need to come by after work to buy the car.
Drew works the day shift Monday - could I buy the car Tuesday when he'll be there after 5 PM?
Sure thing.
So, today (Tuesday) - I make sure that I've got enough in the checking account to buy the car (+ tags, taxes, etc.). Call my insurance agent to see about adding the new car to my coverage. No problem. I'm covered if I buy a car - even after hours - she enters the make, model, appx mileage, etcetera - just call her in the next few days with the VIN. In any event, I can drive the car home - I'll have insurance coverage.
After work - drive to Hertz Car Sales.
As soon as I walk in the doors (with check book in hand) - something is amiss.
There's no people there.
Guy come up (turns out - the sales manager) - can I help you?
Yes - I'm here to see Drew B to purchase a car.
Sorry - Hertz Car Sales is Out of Business.
What?
Yep - as of business day today - Hertz Car Sales is Out of Business.
They got the call late yesterday.
Hertz Car Sales nationwide is shut down. All employees fired except for a few to handle shutting down.
No - they can't sell me the car (But it's the Red one, Right There!!!!).
Nope, no liquidation sales, no honoring commitments - nada.
Out of Business.
The Sales Manager and 1 other guy were the only ones left to help shut down the building.
We sat down and talked for a little while.
Sales Manager said it was so sudden - a phone call. No warning. Nothing - just tell everybody they're no longer employed. His wife is very worried. etc.
Jeez - those poor folks.
Just like that. No warning, no opportunity to make a few sales of left inventory, no severance, no nothing.
You're unemployed. As of RIGHT NOW.
On the way home, I called Drew B to let him know that I appreciated his straightforward style. He was a great sales person. He represented his company with integrity.
Drew seemed appreciative of my condolences - but the bottom line is - it doesn't help him at all as far as a job / income is concerned. It's just words.
Damn.
He deserves way better.
Stopped by the Ford Dealership on the way home and picked up a brochures for the Ford Focus and the Ford Fusion.
I don't want to have to deal with trying to compare apples to oranges to find a different used / program vehicle. I hate dealing with that.
So - I guess I'm going to have to think about purchasing a new vehicle.
This is gonna cost me $ thousands more for a new car.
Or the fact that if I purchase a used Focus, I won't have the knowledge that it was well maintained like the Hertz program cars.
In fact - now that I think about it -
Hertz has dealt in BAD FAITH with me.
Not the sales person (Drew B) - he had honesty and integrity.
Hertz - by not honoring a verbal commitment - has dealt with me in VERY BAD FAITH.
1 comment:
What a shitty way to treat your employees.
DB
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